Frequently Asked Questions
Everything you need to know about our rugged protection and mounting systems.
What makes Rokform cases different from standard phone cases?
Our cases feature military-grade drop protection and a patented integrated mounting system that allows you to lock your phone onto bikes, motorcycles, and dashboards securely.
Are the magnets in the cases safe for my smartphone?
Yes, our Neodymium magnets are specifically designed to be safe for modern smartphones and will not affect your GPS, credit cards, or internal components.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gear sooner.
What is your return policy?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Do Rokform cases support wireless charging?
Most of our newer case models are compatible with wireless charging; however, you may need to remove the center magnet to ensure a consistent charge.
Do you offer a warranty on your products?
Yes, all Rokform products come with a 2-year limited warranty against defects in materials and workmanship from the date of purchase.